FAQs

Frequently Asked Questions

  • Why do I have to order this way, I liked messaging you on Facebook?

    While we appreciate and enjoy interacting with our customers on Facebook, ordering directly through our website ensures a secure and efficient shopping experience. Here are a few reasons why we encourage ordering through our website:


    Free delivery on orders over £40


    Security: Our website uses secure payment gateways to protect your personal and financial information.


    Order Tracking: When you order through our website, you receive a tracking number and order updates to keep you informed about your purchase status.


    Streamlined Process: Our website is designed to provide a seamless and user-friendly shopping experience, with detailed product information and easy navigation.


    Special Offers: By ordering through our website, you can take advantage of exclusive online promotions  and discounts.


    If you have any questions or need assistance with placing an order on our website, please don't hesitate to contact our customer support team at info@supptoyou.com. We're here to help you every step of the way!








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  • I'm from Thailand and I am unsure how to order from your website

    we are here to help you navigate the ordering process. Follow these steps to place an order:


    Browse Products: Explore our wide range of products by category or use the search bar to find specific items.


    Add to Cart: Click on the products you wish to purchase and select "Add to Cart."


    View Cart: Once you've added all your desired items, click on the cart icon at the top right corner of the page to review your selections.


    Proceed to Checkout: Click "Checkout" and fill in your shipping and payment details. Ensure all information is correct.


    Complete Purchase: Review your order summary and click "Place Order" to complete your purchase.


    If you encounter any difficulties or have specific questions about shipping options, please contact us at info@supptoyou.com.

     We're here to assist you and ensure you have a smooth shopping experience.

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  • Where do your products come from?

    Our products are sourced from trusted suppliers and manufacturers in Asia and around the world. We carefully select items that meet our high standards for quality, effectiveness, and natural ingredients. This ensures that you receive only the best health and wellness products.

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  • Are your products natural and safe?

    Yes, we prioritize natural ingredients and the safety of our products. We thoroughly vet our suppliers and ensure that all products meet regulatory standards. Our goal is to provide you with effective, natural solutions for your health and wellness needs.

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  • How can I find the right product for me?

    We offer detailed product descriptions and customer reviews to help you make an informed decision. If you need personalized recommendations, feel free to contact our customer support team for assistance. We're here to help you find the perfect products for your health goals.

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  • Do you offer international shipping?

    Yes, we offer international shipping at a flat rate of 12 per order.

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  • Can I get a discount on bulk orders?

    We do offer discounts on bulk orders. Please contact our customer support team at info@supptoyou.co.ukwith your specific requirements, and we will provide you with a tailored quote and information on available discounts.

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  • How can I contact customer support?

    You can contact customer support by emailing info@supptoyou.co.uk

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